Please note: resume and cover letter submission will only be accepted
in MS Word or PDF format. No other format will be accepted.
Please submit resume and cover letter, including desired salary, to:
At NNH,our number one priority is the health and safety of our staff and patients. Successful applicants for these positions must show proof of being fully vaccinated against COVID-19 as a condition of employment or request a medical or religious exemption.
Management and Supervisory Positions
Assistant Director of Nursing
Responsible for coordinating and evaluating high-quality healthcare services in accordance with the NNH healthcare guidelines. Responsible for assisting in overseeing the clinical operation of the health centers. Education: BA or MA in Nursing; Registered Nurse. Code: ADON/CFC
Maternal Health Coach
The Certified Maternal Health Coach (CMHC) will educate and empower patients through their maternal health journey, beginning at conception through their first six months post-partum. And, the CMHC will work one-to-one with patients to complete evidence-based activities that will lead to optimal outcomes for the mother and child. This individual will be trained to provide knowledge and expertise to pregnant and postpartum women to ensure patients meet their health and wellness goals. The CHMC is extremely motivated and passionate about improving the lives of mothers, children, and families through health education and empowerment. This role may require facilitation of learning groups and patient engagement on weekends and/or evenings (Note: these will be virtual unless guidance is received that permits in-person groups). KP/MHC
PrEP Care Navigator
The PrEP (Pre-Exposure Prophylaxis) Care Navigator will work closely with the EIS Program Manager to ensure proper continuation and expansion of the PrEP patient navigation and adherence counseling program at Near North Health (NNH). The PrEP Care Navigator will work directly with patients seeking consistent access and coverage for PrEP medications. The PrEP Care Navigator will ensure that participating clients receive relevant HIV/STI-related education and services, sexual health information, and navigation to health insurance, if eligible. These services will be geared towards persons at risk for HIV in the Chicagoland area, focusing on any persons who are at risk for acquiring HIV. RM/PCN
Case Manager (Family Case Management)
Provides case management services to pregnant and parenting women, infants and children to positively affect the delivery of health and supportive services. Maintains an assigned caseload; conducts monthly or as-needed home visits to each participant. Completes individual assessments to determine the level of client health and service needs; service planning (i.e., development of care plans) and resource identification, as applicable. Links clients to needed services; monitors service delivery and client’s compliance. Documents client’s encounters and data (includes electronic health record and Cornerstone systems documentation). Participates in community workshops, conferences, seminars, school programs and health fairs.
Education: Bachelor’s degree (BSN or related behavioral science, social service, or health-related)
Minimum experience: 2 years in community health or maternal and child health OR one year in child, family or community services. Excellent communication, organizational, problem-solving skills are required. Proficiency in basic counseling skills; knowledge of community resources and area service providers.
The Patient Navigator will provide integrated care for the target population. This includes working with doctor, nurses, dentist, psychiatrist, case manager, social workers, activity directors, etc. to develop best plan for care of patient and monitor implementation of the plan and progress of patient and adjust plan as required. Manage patient navigation through external and internal systems. RM/PN
Near North Health provides a number of benefits to full-time employees. Here are a few.
Health Insurance (Medical/Dental/Vision)
Short-Term Disability (STD)
Long-Term Salary Continuance Insurance (LTD)
Continuing Education / CME Benefit
Section 125 (Flexible Spending Accounts)
Tax Deferral Annuity Plan
Employee Assistance Program
PrEP Navigator and HIV Testing Specialist
Under the direct supervision of the EIS Program Manager, the PrEP Navigator and HIV Testing Specialist serves dual roles. Helps clients enroll in HIV biomedical, prevention services, including pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP). Conducts outreach to and engages with individuals who are at increased risk for acquiring HIV infection, to recruit them for services at Near North Health. Provides eligible individuals with HIV testing services. Code: RM/EIS
Care Coordination Manager
Maintain oversight for all Care Coordination activities at Near North Health, including the chronic care coordination, Medical Home Network, and population health programs. Tracks patient registry databases and key measures, and produces reports as needed or requested. Cultivates and supports primary care and sub-specialty co-management with timely communication, inquiry follow-up and integration of information into the care plan. Provides monthly reports to leadership team on progress of care coordination initiatives. Develops and establishes relationships and agreements with key outside providers. Establishes program goals and objectives, with assistance from Chronic Care Collaborative Team, for chronic disease care and management. Establishes connectivity that ensures appropriate information transfer. Reduces care fragmentation with a focus on tracking and supporting patients and following up with patients; i.e., hospital discharge and emergency room follow-up. Education: Master’s in Health Administration or equivalent degree. Nursing credential/license a plus.
Family Case Manager
Provides case management services to pregnant and parenting women, infants, and children to ensure high quality, integrated health care and supportive services. Maintains an assigned caseload; conducts monthly or as-needed home visits; completes individual assessments to determine client health and service needs; develops care plans; identifies resources; links clients to services; monitors service delivery and client’s compliance. Documents activities in electronic health record and cornerstone systems documentation. Participates in community workshops, conferences, seminars, school programs and health fairs. Education: bachelor’s degree (BSN or other related field in a behavioral science, social service or health-related area). Minimum experience: two years in community health or maternal and child health OR one year in child, family or community services. Excellent communication, organizational, problem-solving skills are required; proficiency in basic counseling skills; knowledge of community resources and area service providers.
Community Nutrition Manager
Under general supervision of the Director of Nutrition Services, plans, develops and implements community-focused nutrition education and cooking program goals and objectives set for each fiscal year. BA degree with major in foods and nutrition.
Community Clinical RD
Under general supervision of the Director of Nutrition Services, develops and implements plan of care based on assessment of nutritional needs and correlates plan with other health care providers. Must have a Bachelor’s degree and successful completion of a dietetic internship approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND). Bilingual Spanish a plus.
Nutritionists (full-time and part-time)
Provides participant centered nutrition education and breastfeeding support to WIC program participants. Contributes in the effort to achieve the management and nutrition education objectives set for each fiscal year. Bachelor’s degree with a major in foods and nutrition.
Electronic Health Records Systems (EHRS) Trainer
Provides training on EHRS and related systems to all end users. Provides on-boarding EHRS training and subsequent trainings on system enhancement/upgrades and related work-flows. Supports any new or upgrade implementation module(s). Implementation tasks will include testing in support environments, redesigning clinical workflows, facilitating end-user application trainings, and supporting go-live activities. They will document and monitor new and existing workflows and their associated procedures. The EHRS system trainer will also be involved in the development of necessary policies and procedures. Education: Entry-level position. Experience: Minimum of 3 years in ambulatory healthcare setting with use of an EHRS. Must have proven ability to effectively problem-solve and manage complex projects. Must possess excellent communication skills, with the ability to follow up and develop positive relationships with providers, staff, and external parties.
The Systems Administrator is responsible for providing excellent customer service for all Near North Health sites while protecting our critical information, systems, and assets. This includes day-to-day computer operations and data integrity, computer room and equipment maintenance, user training, process documentation per established standards, and ensuring that controls are checked and balanced. Ensures problems are quickly resolved while providing adequate coverage for all sites. A general knowledge of health care practices. Extensive knowledge of multi-user computer operations and standard IT practices. An equivalent of two years of college plus additional, specialized computer-related courses in networking, operating systems, and hardware/software support. Minimum experience: 3 - 5 years general business/IT. Education: Bachelor’s degree required.
Responsible for carrying out various functions of the Human Resource (HR) department including but not limited to, employee relations, HRIS System management, HR reporting, training and development, performance management, survey and leave administration, and HR event coordination. Bachelor's degree required.
Nutritionists (full-time and part-time)
Provides competent administrative, secretarial support to the Medical Director and Nursing Director. Must be knowledgeable and skilled in MS word, Excel, power point, access and publisher. Support clerical functions for the medical and nursing department for all sites. Type, file, and maintain records. Possess the ability to prioritize, organize and complete multiple projects in a timely manner. Maintain a courteous and professional manner. Organize updates and control filing system. Handle confidential information. Handle deadlines. Bachelor’s degree required.
The Project Manager assists with the development and implementation of various projects in alignment with strategic goals. The Project Manager oversees and coordinates administrative functions, plans and supports development of new sites and related projects. The Project Manager maintains and encourages efficient and effective communication with all team members in order to foster a successful environment, and participates in business development, quality and service initiatives. PMP Certification required. Bachelor’s degree required; master’s preferred.
Chronic Care Coordinator
This position serves complex chronic care patients by coordinating care management, patient-centered, cost effective care to specifically identified patient populations. She/he will access, analyze, customize, coordinate and communicate the patient’s plan of care and collaborate with providers and all members of the multi-disciplinary health care team to manage and facilitate patient registries and care delivery appointments and service. Actively participates in Patient Centered Medical Home workflows and QI processes. Education: Master’s degree.
This position serves as a link between the patient and the entire organization. They guide patients through their care plans and ensure that they are following the best methods to a healthy lifestyle. They serve as a partner to the patients, making sure their disease is managed by keeping track of diet, exercise, and medications. Education: 3-5 years of experience in healthcare, associate’s degree, bachelor’s degree preferred.
MHN Care Manager (LCSW or RN)
The Care Manager is responsible for coordinating, screening, and providing the intervention for patients with identified, complex, chronic care needs. Acts as a connector between patient needs and the resources provided by the care management program. Provides guidance and leadership in the care management program to those in the healthcare organization, as well as ensuring that patients receive the best possible care. Education: Licensed Nurse (RN, LPN), Licensed Social Worker (LSW, LCSW) or LCPC required. 3 - 5 years of experience, with 1 - 2 years in disease management or care management. Minimum experience: strong time management and organizational skills in a high-intensity work environment; demonstrates problem solving, decision making, sound judgment, and customer service skills. Proficient in electronic health records, MHN Connect, Microsoft Word and Excel; attention to detail. Strong oral and written communication skills are a must. Experience managing clients with behavioral health diagnosis strongly preferred.
Transitions of Care Manager - MHN
The Mobile Transitions of Care (TOC) Care Manager provides care management on behalf of the ACO’s medical homes. Mobile TOC Care Managers visit patients at acute and specialty care hospitals to ensure safe transitions of care inpatient to ongoing care in the medical home setting. The Care Manager will work collaboratively with the staff at hospital sites and at medical homes to facilitate better health outcomes and reduce readmission for patients. Education Requirements: BSN, RN. Required Experience: Minimum 3 years experience in Care Management. CODE: TF/TOCCM
Licensed Clinical Social Worker (LCSW)
Facilitate social services required by clients of NNH. Maintain active caseload and collaborate with other social service programs within the department. Master of social work degree (MSW) and LCSW required. Experience working with children/adolescents highly preferred. Desired client comfortable working on the Southeast Side of Chicago.
Licensed Clinical Professional Counselor (LCPC)
Facilitate resources and referrals for patients receiving behavioral health services as needed. Maintain active clinic caseload and collaborate with other service programs within the department, as well as, other departments of NNH. Maintain a systematized routine for responding to referrals to the Comprehensive Services Department, including those clients who require immediate or crisis intervention. Education Requirements: Master’s Degree in Counseling from a Counseling by a program accredited by the Council for Accreditation for Counseling and Related Educational Programs. Current State of Illinois LCPC license.
Works directly with the Chief Operating Officer to develop and implement a patient care team model that will facilitate care coordination in accordance with managed care and PCMH. Works to improve quality and delivery of comprehensive patient care. Assists in routing patients to complementary support services, and education and outreach programs. Guides social services and transitional care planning / discharge planning for high-risk patients. Works with physicians, payers, community resources and agencies to provide patients with resources and services. Provides leadership, coaching, and mentoring to Care Coordination MHN staff. Requires strong management and organizational skills in a high intensity, patient-focused work environment. Strong oral/written communication skills a must. Experience with EMR systems. Adept at diagnosing problems; creating treatment plans; communicating sensitive or adverse information; using sound judgment and decision-making. Flexibility to manage multiple projects. Attention to detail and accuracy. Highly professional and discreet. Experience: minimum of 3 years healthcare, care coordination, or disease management; experience in an ambulatory healthcare setting is required. Two or more years of work with culturally diverse, underserved populations is a plus. Minimum two years supervisor work experience with a multi-disciplinary team is required.
Behavioral Health Care Coordinator (BHCC) / CHW-MHN
Work as part of both the care management team and collaborative care management team, which involves a patient’s primary care provider, a psychiatric consultant, and other behavioral health providers in the primary care clinic. Responsible for coordinating and supporting patients with an approved behavioral health diagnosis. Focuses on engaging patients in their own care through consistent assessment, measurement of progress, outreach, education, and referral management efforts. Patient engagement occurs both in person and by telephone. This position is best suited for an energetic, empathetic, and organized person who thrives in a team-based environment. Education: Associates degree or equivalent health-related experience. Minimum experience: proficient in electronic health records management, Microsoft Word and Excel; exceptional organizational and interpersonal skills; attention to detail; strong oral/written communication skills are a must; ability to work collaboratively in a team and manage multiple priorities, use effective time management skills, and sound administrative and clinical judgment.
Apply managerial skills and knowledge of safety and lab procedures to ensure Near North Health’s laboratories operate smoothly. Work with healthcare providers in ordering and interpreting routine lab results; analyzing body fluid and samples to determine appropriateness for testing. Participates in Quality Improvement activities. Applies scientific method in problem solving. Provides appropriate laboratory data to Chief Medical Officer and health care providers, and supervises lab tech assistants. This role will follow assignments in alignment with Patient-Centered Medical Home Standards, and participate in all Patient-Centered Medical Home efforts. Education: BS degree required, MS degree a plus, from Accredited Medical Laboratory Technology Program. Required certification: Certification by accredited laboratory organization. Minimum experience: 2 - 5 years in clinical laboratory setting; previous management experience a plus.
Pediatrician to provide pediatric medical service to children from newborn to age nineteen in an ambulatory and in-patient capacity. Collaborates with Pediatric Advanced Practice Nurse in the preparation and implementation of pediatric aspects of health care services. Participates in the program planning of health services at the health center and, as needed, in the community. Actively participates in Quality Improvement initiatives and in the development of written guidelines and procedures for clinical practice.
Psychologist to provide training, conduct research, provide clinical psychology services, and act as an advocate for psychology. The Psychologist may also provide individual, family, or group psychotherapy; design and implement behavior modification programs; and, collaborate with physicians and other specialists to develop and implement treatment and intervention programs that patients can understand and comply with.
Under direction of the Dental Director, provides professional dental services in the dental health program. Performs clinical dental services for NNH patients, and instructs clients in proper practices of dental hygiene and in procedures pertinent to provided treatments. )ther related duties as required. AM/DEN
Advanced Practice Nurse APN
Provides medical care to adult, adolescent, and pediatric individuals and families in the health center, other facilities and, when appropriate, in the home. Education: Masters prepared as a Family Nurse Practitioner. Must be licensed in the State of Illinois.
Assumes responsibility of maintaining and keeping records of lab work, keeping lab equipment in perfect running order. Performs lab tests on site and prepares other lab work for outside lab and Department of Health. Functions under the clinical supervision of a Medical Technologist/Lab Manager. Conducts laboratory examination/procedures including: pregnancy test, glucose, hemoglobin, UA dipstick, rapid strep test and hemoglobin A1c. Also draws blood for referral testing laboratory. Maintains lab equipment and monitor inventory supplies, and lab equipment. Orders for lab supplies as needed. Use forms provided by referral testing lab for supplies for send out testing. Use in-house forms for inventory supplies for in-house testing. Education: high school diploma or equivalent. Required licensure and certification: Phlebotomy Certificate and CPR.
Lab Tech Assistant
Assumes responsibility for maintaining and keeping records of lab work and maintaining lab equipment in perfect running order. Performs lab tests on site and prepares other lab work for outside lab and Department of Health. Functions under the clinical supervision of a Medical Technologist/Lab Manager. Education: high school diploma or equivalent. Required licensure and certification: Phlebotomy Certificate and CPR.
Applies technological applications and computerized information tools to enhance, improve, or streamline the clinical practice of medicine. The clinical informaticist must have proficiency in computer science and information technology, as well as an understanding of clinical medicine and medical terminology. May engage in, or oversee others who engage in, a variety of tasks related to information gathering and data analysis. This includes data entry of patient information into electronic medical record databases; the use of algorithms to reconstruct CT and other images for diagnostic purposes; the analysis of existing data from past patients and medical situations to propose solutions for current problems or effective treatment plans for current patients. Education: RN, degree in health information, Data Analyst.
Responsible for participating in the delivery of care for patients under the direct supervision of the nurse. Functions as a member of the health care team, which includes providers and nurse practitioners. Exhibits excellent professional customer service when dealing with patients, visitors, providers and co-workers. Education: graduate of MA program, with current RMA certificate and CPR.
Assists dentists in a variety of procedures, while ensuring appropriate and reasonable patient care. Sets up instruments, equipment and materials accurately. Passes instruments, equipment and materials safely and accurately. Dispenses and manipulates materials accurately and economically. Anticipates and establishes routines with dentist. Cleans and sterilizes the surgeries and instruments as per the practice infection control policy. Follows other clinic procedures for infection control. Education: graduate of a Dental Assistant program. Licensure / certification: State of Illinois Dental Assistant certification, current CPR.
Provides medical/clinical services to clients at the team(s) assigned by Medical/Clinical Director. Elicits patient histories and completes mental health exams. Provides professional consultation to staff, participates in staff conferences, and serves on clinical committees. Addresses psychiatric emergencies, including mental health hold evaluations and court evaluations. Completes necessary medical records and reports. Provides back-up psychiatric coverage throughout the organization during operating hours. Provides necessary medical services of psychiatric clients. Testifies at court hearings of clients as necessary. Participates on quality assurance, educational, and professional committees as assigned by the Medical/Clinical Director. Participates in program development with division/team Psychiatrist as assigned. Adheres to NNH team productivity standard set by the Medical Director. Education: Graduate of an accredited Medical program. Licensure / certification: current State of Illinois license, Controlled Substance, DEA, Board Certification, and CPR.
Assists dentists in a variety of procedures, while ensuring appropriate and reasonable patient care. Develops and implements individualized dental care plans for patients. Performs patient education, discharge planning, and patient/family teaching under the supervision of a qualified dentist. Delivers direct patient care to patients as assigned, using established dental hygienist procedures. Performs routine treatment procedures, such as cleaning, polishing, x-rays, application of sealants and fluorides and related procedures. Assists in preparation of patient care areas, and in the patient admission, transfer, and discharge process, as required; prepares reports and assists as required with patient reception, telephone calls, routine triage, and other office duties. Education: bachelor's degree in a directly related clinical field. No previous experience required. Licensure / certification: current State of Illinois Registered Dental Hygienist license.
Provides obstetric, gynecological and family planning care in ambulatory and in-patient settings for NNH patients. Supervises and may maintain a collaborative practice agreement with Advanced Practice Nurses (Nurse Practitioners and Certified Nurse Midwives) and other mid-level providers. Provides consultation to other NNH providers on issues affecting the health and well-being of female patients. Participates in the planning and implementation of programs in all aspects of women’s health. Actively participates in Quality Improvement initiatives and in the development of written guidelines/protocols for clinical practice. Education: graduate of accredited medical program. Licensure / certification: current State of Illinois license, CPR, DEA, and Board certification.
Provides primary medical care services to adult patients in both the ambulatory and in-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of healthy lifestyles. Provides leadership and training in internal medicine to other health care professionals. Licensure / Certification: current State of Illinois license, controlled substance, DEA and CPR required.
Licensed Practical Nurse
Participates in the planning and delivery of health care to patients during clinic sessions under the direction of the RN clinical nurse and Charge Nurse. Education: high school diploma or equivalent. Licensure / certification: current State of Illinois LPN license, and CPR. Must have ambulatory care or hospital experience.
Responsible for the planning, coordinating and evaluation of health care services in a specific clinical area. Provides direct patient care. Supervises LPNs, MAs and clerk receptionists. Licensure / Certification: current State of Illinois RN license and CPR.
Demonstrating excellent customer service and interpersonal skills, the Patient Registrar serves a member of the patient’s care team who provides patient access across their lifespan in our community health care center(s). This includes, but is not limited to, explaining forms to patients, handling payment for medical services, and verifying insurance. Education: high school diploma or equivalent.
The diet clerk is responsible for assessing a client’s eligibility to participate in the WIC Program. Contributes in the effort to achieve the management and nutrition education objectives set for the fiscal year. Education: High school diploma or equivalent.
Customer Service Specialist
Responsible for scheduling appointments, troubleshooting issues ensuring patient satisfaction, and relaying information between patients, clinical teams and front office staff. Delivers excellent customer service. Education: high school diploma or equivalent.
Medical Billing Specialist
As a Medical Billing and Coding Specialist, you will review patient medical records and assign codes to diagnoses and procedures performed so the facility can bill insurance and other third-party payers (such as Medicare or Medicaid) as well as the patient. Experience: Must have ERA experience. Education: high school or equivalent with Coding Certificate. CODE: EK/MCB
Responsible for the work of preparing medical bills and invoices, calculating provider charges, and verifying patient or client coverage. This includes private insurance and third-party payers, such as Medicare or Medicaid. Supervises the work of reviewing patient medical records and assigning codes to diagnoses and procedures performed, as well as the maintenance of insurance documents and contracts. Supervises the submission of claim reports. Experience: Must have ERA experience and Coding Certificate.
Please note: resume and cover letter submission will only be accepted in MS Word or PDF format.
No other format will be accepted.